• Full payment is required before production begins, unless an approved Purchase Order (PO) or deposit arrangement is on file.

• Payment alone does not begin production — orders must be PAID + APPROVED.

• If you intend to pay upon pickup, you must contact orders@701print.com before approving your proof.

• Orders cannot be released or picked up without payment or an approved PO.

• Custom artwork, design, layout, and setup fees are non-refundable.

• Local delivery includes a standard $8 delivery & logistics fee; pickup remains free.

Certain large, deadline-driven projects require additional structure due to the time, coordination, and production resources involved.

These policies allow us to reserve production time, manage deadlines fairly, and deliver completed materials on schedule.

• Please review your proof carefully before approving.

• Approval confirms that artwork, layout, size, placement, spelling, quantities, colors, and details are correct.

• Once approved, production begins and the customer assumes responsibility for the approved design.

• Changes requested after approval may result in delays, additional fees, or require a new proof.

• No refunds, exchanges, or reprints will be issued for customer-approved designs.

• Screen previews are for layout and content only.

• Colors and appearance may vary between screens and final printed materials due to screen settings, lighting, materials, and print processes.

• If exact color or print appearance is critical, a printed pre-production proof must be requested and will be added to your total.

• Approval without a printed proof accepts standard print variation.

• Exact sizing, color, and on-screen placement may vary from the final printed product. If a specific size or placement is required, please notify us prior to production so we can accommodate your request whenever possible.

• Artwork must be provided at the final intended print size.

• Most files require resizing or setup for print.

• Even small edits require staff time and may incur a setup or edit fee.

• Editing fees start at $5 minimum; more involved reformatting or recreation may incur higher charges.

• Changing artwork size or scope after approval is considered a new setup, not a minor edit.

• Vector files are preferred (.EPS, .PDF, .AI); embroidery files should be .EMB or .DST.

• Artwork created in online tools (e.g., Canva) often requires setup services.

• Orders under $50 may include a small order or handling fee.

To maintain consistent turnaround times and production quality, 701 Print & Design Co. focuses on core apparel and print production.

We no longer accept highly labor-intensive, one-off personal projects that require excessive manual assembly or piecemeal design work, including but not limited to:

• Cookbooks

• Photo albums

• Scrapbooks

• Hand-assembled or multi-source projects

This allows us to better serve customers with apparel, paper, signage, sports programs, and catalog production.

• Orders are scheduled in the order they are PAID + APPROVED.

• Standard production time is 7–10 business days after PAID + APPROVED.

• Delays in artwork, approval, or payment will delay production.

• Rush options may be available for an additional fee, based on production capacity.

• Rush fees compensate for schedule disruption and additional labor.

• You will receive an email notification when your order is complete (please check spam/junk folders).

• A text reminder may follow if the order is not collected

Unclaimed Orders Policy

• Apparel Orders: Apparel orders that remain unclaimed for more than 30 calendar days, and for which no communication has been received, will be considered abandoned. These items may be donated, and the order will be closed with no further obligation.

• Print Orders: Print orders that remain unclaimed for more than 30 calendar days, and for which no communication has been received, will be considered abandoned and may be discarded, with the order closed and no further obligation.

• Online store setup deposits are non-refundable:

– $25 for 1–4 products

– $50 for 5–10 products

– $75 for 11+ products

• Physical samples may incur a fee at our discretion; fees may be credited if included in the final order

• All questions or order changes must be sent to orders@701print.com.

• Status inquiries do not change production timing.

• If there is an issue after completion, please contact us directly before posting publicly — we stand behind our work and will address concerns professionally.